Interactive System Privacy Policy
How we protect your privacy
Last Updated: September 23, 2025
Interactive System (owned and operated by Interactive Business System Pty Ltd) respects your privacy and is committed to protecting the personal data you provide to us or that we otherwise collect, both offline and online, including through the Interactive System website and any of its subdomains or channels. In order to provide you with the best possible website platform, we may collect and process your personal data. The purpose of this Privacy Policy is to help you better understand how we collect, store, and process this personal data, whether you're an Interactive System customer, a student/subscriber to an Interactive System site, a participant in Interactive System’s affiliate program, a verified consultant, or even if you're just visiting the Interactive System website.
In this Privacy Policy, "you" means any party that provides personal information to us, and "we" or "us" means Interactive System (Interactive Business System Pty Ltd ABN 80 681 515 506), its successors, and assignees.
Please read this Privacy Policy carefully. By providing personal information to us, you consent to our collection, holding, use, and disclosure of your personal information in accordance with this Privacy Policy. Please contact us if you have questions; our contact details are at the end of this Privacy Policy.
If you do not wish to provide personal information to us, you do not have to, however, it may affect your use of the Interactive System website or the products and services offered on or through it.
This website may include links to third-party websites, software, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. Our Privacy Policy does not apply to any information collected by any third party, including through any application or content that may be accessed via our website. When you leave our website, we encourage you to read the Privacy Policy of every website you visit. We are not responsible or liable for the protection and privacy of any information you provide while visiting such websites, and such websites are not governed by this Privacy Policy.
Minors
If you are under the age of 16, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we may delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].
The Type of Personal Data We Collect From You
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may process (e.g., collect, use, store, and/or transfer) different kinds of personal data about you, which may include, but is not limited to:
Identity Data: such as first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
Contact Data: such as billing address, delivery address, email address, and telephone numbers.
Financial Data: such as bank account and payment card details.
Transaction Data: such as details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: such as information about how you use our website, products, and services.
Marketing and Communications Data: such as your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Collect Your Personal Data
In order to offer and access our services, we need to collect certain personal data from our customers.
From Our Customers
We collect your Contact Data, Identity Data, and Technical Data to provide you with services, for example, to confirm your identity or contact you. We also collect Usage Data about how you interact with our hosted webpages. When transactions involve payment, we collect Financial Data and Transaction Data. This data is collected when you sign up for, access, or otherwise provide us with the personal data.
From Our Customers' Students/Subscribers
We may collect and process personal data about our customers’ students/subscribers, including Contact Data, Identity Data, Technical Data, and Profile Data to allow them to access our services for processes like enrollment or authentication. We also collect Usage Data about their progress through courses, quiz scores, and other activities. When transactions involve payment, we may collect Financial Data and Transaction Data.
From Partners, Affiliates, Ambassadors, and Verified Consultants
We may collect your Identity Data, Financial Data, Profile Data, Usage Data, and Technical Data whenever you sign up for a partner, affiliate, ambassador, or verified consultant account to register you and give you access to your account and to improve our services.
From Website Visitors and Support Users
We collect your Usage Data, including your IP addresses and how you interact with our website. We also collect Contact Data and Identity Data submitted by you via any messaging or email feature, or when you submit help tickets or make other requests. This information helps us provide and enhance our services and answer your questions.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to:
Perform a contract we are about to enter into or have entered into with you.
Do so for our legitimate business interests, and your interests and fundamental rights do not override those interests.
Comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third-party direct marketing communications to you. You can withdraw this consent at any time.
Purposes for Which We Will Use Your Personal Data
We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data, including, but not limited to:
To register you as a new customer.
To process and deliver your order, including managing payments, fees, and charges.
To notify you about changes to our terms or Privacy Policy.
To administer and protect our business and this website.
To deliver relevant website content and advertisements to you and measure the effectiveness of the advertising.
To use data analytics to improve our website, products, and services.
To make suggestions and recommendations to you about goods or services that may be of interest to you.
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third-party direct marketing communications to you. You can withdraw this consent at any time.
Cookies and Similar Tracking Technology
We may use cookies or similar tracking technologies on our webpages from time to time. This information can be used to track your session on our website and to customize our content for you.
Information That We Share with Third Parties
We work with third parties to help provide our services and may be required to share your personal data with them. We may disclose personal information to:
Credit reporting agencies and courts where you fail to pay.
Courts, tribunals, regulatory authorities, and law enforcement officers as required by law.
Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia.
Third parties to collect and process data such as Google Analytics.
Personal data may be shared with third parties to prevent illegal activities, investigate suspected fraud, or as otherwise required by law. It may also be shared with a company that acquires our business. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We will ask for your consent before sharing your personal information with third parties for purposes other than those already described. If there is a change of control of our business, we reserve the right to transfer our user databases, along with any personal information contained in those databases, to the extent permissible by law.
Terminating Your Relationship with Us
If you decide to terminate your relationship with us, you may request that we delete your personal data. We will try our best to comply with such requests but may continue to store archived copies of your personal information for legitimate business purposes and to comply with our legal and regulatory obligations. We will continue to store anonymous or anonymized information without identifiers.
What We Don’t Do with Your Personal Information
We will not share, disclose, sell, rent, or otherwise provide personal information to other companies (other than to specific Interactive System suppliers, partners, or staff) for the marketing of their own products or services.
If you are a customer using our services, we do not use the personal information we collect from you or your customers to independently contact or market to your customers. However, we may contact or market to your customers if we obtain their information from another source, such as directly from the customers themselves.
Keeping Your Personal Information Secure
We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. We have also put in place suitable physical, electronic, and managerial procedures to deal with any suspected personal data breach.
No information transmitted over the Internet can be guaranteed to be completely secure. We cannot guarantee the security of any information that you transmit to us or receive from us. The transmission and exchange of information is carried out at your own risk.
International Transfers of Your Personal Data
Interactive System is an Australian business, owned and operated by Interactive Business System Pty Ltd, that provides services to customers and processes data from users around the world. Accordingly, we may transfer your personal data outside of the country, state, or province in which you are located. We ensure that whenever we transfer your personal data, protection is afforded to it.
However, we also operate on CDN networks, with the standard operating procedure of storing data on local servers within the country where the account owner is located. Please contact us for more information on data storage location: [email protected].
Your Legal Rights
If you are located in the UK or EEA, you have certain rights under European law with respect to your personal data, including:
The right to request access to your personal data.
The right to request correction of your personal data.
The right to request erasure of your personal data.
The right to object to processing of your personal data.
The right to request restriction of processing your personal data.
The right to request transfer of your personal data.
The right to withdraw your consent.
To exercise any of these rights, please contact us using the information below.
GDPR
For any queries regarding privacy, data collection, and GDPR, you can contact our Data Controller representative: Care of - Chief Operations Officer via [email protected].
Visitors are entitled to access, correct, delete, and limit the processing of personal data (GDPR).
Visitors are entitled to receive personal data so they can be used by another processor (GDPR).
Visitors have the right to lodge a complaint with a supervisory authority (GDPR).
Autoresponders
We may use autoresponders to communicate with you by email, SMS, social media, or other communication methods. To protect your privacy, we use a verified opt-in system, and you can always opt-out of such communications using the links or prompts in each message.
Disclaimer
Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee its security. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures on the website, including illegal acts by third parties.
Policy Changes
We keep this Privacy Policy under regular review, so the terms may change from time to time. If we make material changes, we will notify you by posting the revised policy on this website or by other means when appropriate. Your continued use of this website constitutes your consent to the revised Privacy Policy. You should check this Privacy Policy regularly to ensure you are aware of any changes.
Choice and Consent
Providing us with your personal information is optional. You can choose not to provide personal information. When you do provide it, you consent to the terms in this Privacy Policy. If you provide us with third-party personal information, you warrant that you have the third party’s consent.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us.
Access: You may request details of the personal information we hold about you. An administrative fee may be payable.
Correction: If you believe that any information we hold about you is inaccurate, please contact us. We will respond to any request within a reasonable time and promptly correct any information found to be inaccurate.
Complaints: If you believe that we have breached the Australian Privacy Principles, please contact us by email with details of the breach. We will investigate your complaint and respond in writing.
Anti-Spam Policy
We are strongly opposed to unsolicited commercial email and SMS communication. We fully endorse and comply with the requirements of Australian anti-spam legislation and all other applicable unsolicited commercial email laws. If you subscribe to electronic communications from us, you will always have an option to unsubscribe immediately.
Contact Information
For any questions or notice, please contact us at:
INTERACTIVE BUSINESS SYSTEMS PTY LTD (trading as Interactive System)
ABN 80 681 515 506
48 HEARTWOOD BVD, WHITBY WA 6123
Contact Person: Tapiwa Marimbe
Title: PRESIDENT & CEO
Email: [email protected]
Last updated: September 2024 Change Log:
23 September 2025: Updated by Dan Galudo, CHIEF OPERATION OFFICER
14 October 2024: Updated by Mark Clint, IT SPECIALIST OFFICER